Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find all the important details about how we handle shipping and delivery.
Processing Time
All orders are processed within 1–5 business days. Please note that orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing times may be slightly delayed.
Shipping Time
We work with trusted suppliers through our fulfillment partners to deliver your products. Estimated shipping times are:
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United States: 7–15 business days
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Canada, Europe: 8–18 business days
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Australia & New Zealand: 10–20 business days
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Rest of the world: 10–25 business days
Please note that these are estimated delivery times and may vary depending on your location and external factors such as customs delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products ordered. Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow a few days for the tracking information to update.
Customs, Duties & Taxes
We are not responsible for any customs fees, import duties, or taxes that may apply once your order reaches your country. These charges are the responsibility of the customer.
Delayed or Lost Packages
While we strive to ensure timely delivery, delays may occur due to factors beyond our control. If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your order or our shipping policy, feel free to contact us at any time.
Thank you for your patience and for choosing our store!